Q1: Are Nisasy’s products really eco-friendly?
Yes! We carefully source products that are sustainable, recyclable, or made with eco-conscious methods. Our mission is to reduce waste and encourage greener lifestyles.

Q2: Do you ship outside Bangladesh?
Currently, we serve customers primarily in Bangladesh. However, we are exploring international delivery options to expand our mission globally.

Q3: What payment methods do you accept?
We accept mobile banking (bKash, Nagad, Rocket), bank transfers, and cash on delivery (COD) in selected areas.

Q4: Can I return a product if I’m not satisfied?
Yes. We have a 7-day return and exchange policy. Please ensure products are unused and in their original condition. Visit our Returns & Exchanges page for full details.

Q5: How long does delivery take?
Delivery within Bangladesh usually takes 3–7 business days, depending on your location.

Q6: How does Nisasy ensure product quality?
We partner with trusted suppliers and personally vet each product before listing it. Our focus is on durability, sustainability, and real environmental value.

Q7: How can I contact customer support?
You can reach us via email at research@nisasy.com,  or through our Contact Us form. We typically respond within 24–48 hours.