🔄 Returns & Exchanges

At Nisasy, we want you to feel confident about your purchase. If you’re not fully satisfied, we offer an easy 7-day return and exchange policy.

✅ Eligibility for Returns & Exchanges

  • Items must be returned within 7 days of delivery.
  • Products must be unused, unwashed, and in original packaging.
  • Proof of purchase (order confirmation or receipt) is required.
  • Certain items (e.g., digital downloads, perishable goods, or clearance items) may not be eligible for returns.

🚚 Return Process

  1. Contact us at research@nisasy.com within 7 days of receiving your order.
  2. Provide your order ID and reason for return/exchange.
  3. Ship the item back to our return address (provided by our team).
  4. Once received and inspected, we will process your exchange or refund.

💵 Refunds

  • Refunds will be issued via the original payment method within 7–10 business days after approval.
  • Shipping charges are non-refundable.

🔄 Exchanges

  • If you’d like to exchange an item, we will send a replacement once we receive your return.